Just follow these steps if you haven’t already: Aside from rectifying minor post-update errors, a soft reset is also a way of dumping junk files piling up in the internal memory. The simplest yet very effective solution to random post-update issues like this would be a soft reset or restart on your iPhone. That said, it’s possible that the Phone app was interfered by some unexpected software bugs from the recent update and thus incoming calls have stopped working. When this happens, adverse symptoms are triggered depending on which apps or features are directly obstructed. Various types of system issues could arise from an update. You can refer to this guide to troubleshoot your iPhone before rushing to a service center.įirst solution: Restart your iPhone (soft reset). To rule out software-related factors that might have hindered your iPhone from receiving phone calls after an iOS update, performing the following solutions can help. In worst case scenarios, a damaged SIM card or other hardware components can be the underlying cause. Other factors that can trigger calling problems are account-related issues, invalid settings, random system errors and post-update bugs. Incoming call problems in mobile devices are usually due to network connectivity issues such as temporary outages. Troubleshooting an iPhone 11 that cannot receive phone after updating iOS to version 13.2.3 If by any chance, you’d bump into the same problem on the same iOS device following the latest iOS update, I’ve lined up a few handy tweaks for you to try on. Tackled in this post is a relevant issue on the iPhone 11 that cannot receive phone calls but able to make calls after updating to iOS 13.2.3. There are many possible reasons as to why calling issues like this manifest. If it’s the latter, then you’ve got a problem to fix. If calls are not coming in, it’s either you’re not getting any phone calls at the moment or something is blocking your iPhone from getting incoming calls.
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